08-26-2023
09:21
- last edited on
08-27-2023
07:49
by
MarreFitbit
08-26-2023
09:21
- last edited on
08-27-2023
07:49
by
MarreFitbit
I went swimming, but now my fitbit won't turn back on. Any suggestions?
Moderator Edit: Clarified subject
08-27-2023 07:52
08-27-2023 07:52
Hi there, @AMsal. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.
If your device got wet, it’s important to take it off and dry it well before putting it back on. On the other hand, if your device has come into contact with any liquid other than fresh water, you should clean it with fresh water and a soap-free cleanser and dry it with a lint free-cloth.
If you've done the above but to no avail, may I know if your Inspire 3 vibrated during the restart process? If it didn't, I'd recommend trying the steps below:
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08-28-2023 02:56
08-28-2023 02:56
Thank you! I haven't worn it since the swim, so it's dry. But I will try the other tips & see if that helps!