Inspire 3 wont log exercises

[julietmugo1]

Hi - I'm not even a month old with my new Inspire 3 fitbit but it will only sense and log walks, not any other exercises. I had the Luxe before this and didnt have this problem. I have changed the activity times but it hasn't helped. I see so many other similar complains and have turned it on and off and find this to be a lazy and insulting of a response to so many complaints so if I dont get a resolution I will happily return this and find other alternatives that work.

Moderator edit: clarified subject.

[sln]

Glad to hear it's not just me! Exact same issue. Switched from 2 to 3 yesterday and Bike is NO WHERE to be found! Can't even add it.

[ManuFitbit]

Welcome to the community forums @julietmugo1, @sln. 

Thank you for sharing with me the information about this difficulty with your Inspire 3. 

Even if you already tried some of the following steps, try to perform them one more time as indicated:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Open the Fitbit app and log back into your account.
• Check if the issue is still happening.

[julietmugo1]

Please provide the next solution after the on and off suggestion because it doesn't fix. I have done that countless times and I hoped you would provide another solution to try since I already mentioned that that didnt fix the issue