help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 wont sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-05-2025 09:51

‎08-05-2025 09:51

After an automatic update, I lost all of my previous history and no longer records my sleep statistics,  nor my steps.  How do I remedy this?

Best Answer
0 Votes
1 REPLY 1

‎08-05-2025 11:34

‎08-05-2025 11:34

Hi, @Callamom , the title of your post suggests that you are having sync issues, but in your post you mention having lost all of your previous history.  Please could you give us more information?  

Have you recently logged out of your account and logged back in again?

There is always someone here to help, so I am sure with a little bit more information someone will be able to get to the bottom of your issue.

Welcome to the Community Forums!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes