07-29-2025 09:34
07-29-2025 09:34
My Inspire 3 was accidentally left in a coat pocket in a wardrobe for several days. Yet it recorded several thousand steps each day. How???
Answered! Go to the Best Answer.
07-29-2025 16:48
07-29-2025 16:48
@JohnnyRow Thank you for your help and information.
@Nigelfreedom , A warm welcome to the Community! Thank you for your message.
As our friend @JohnnyRow mentioned, it seems that you have Mobiletrack on
MobileTrack uses the phone's sensors to count steps. This is for when you have left your Fitbit at home (e.g. while charging, forgotten on a coat, etc). Please make sure MobileTrack is not activated.
It may happen that the steps recorded with the cell phone overwrite those from your Fitbit
In the Fitbit app, tap the devices icon (top left corner).
There you will see the devices linked to your account.
If you see the Mobile Device Active(Smartphone) option, tap it and remove it from the account.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
07-29-2025 10:06
07-29-2025 10:06
Do you have your phone selected as a Fitbit device? If so, that means you want it to count steps counted by our phone whenever you are not wearing your fitbit tracker.
07-29-2025 16:48
07-29-2025 16:48
@JohnnyRow Thank you for your help and information.
@Nigelfreedom , A warm welcome to the Community! Thank you for your message.
As our friend @JohnnyRow mentioned, it seems that you have Mobiletrack on
MobileTrack uses the phone's sensors to count steps. This is for when you have left your Fitbit at home (e.g. while charging, forgotten on a coat, etc). Please make sure MobileTrack is not activated.
It may happen that the steps recorded with the cell phone overwrite those from your Fitbit
In the Fitbit app, tap the devices icon (top left corner).
There you will see the devices linked to your account.
If you see the Mobile Device Active(Smartphone) option, tap it and remove it from the account.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
07-30-2025 01:19
07-30-2025 01:19
Ah, now I understand. Useful thank you very much.