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Inspirew 3 won’t charge - won’t connect

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‎11-01-2025 05:01 - last edited on ‎11-01-2025 17:14 by Fitbit Moderator

‎11-01-2025 05:01 - last edited on ‎11-01-2025 17:14 by Fitbit Moderator

6 month old device will no longer charge and will not connect to my phone. I’m down to 40% battery. I’ve noticed some issues recently trying to get it to charge, and now I can no longer pair it or find it via Bluetooth. can anyone help? it’s the original charger that came with the device that I’ve been using all along. It’s always sitting on my dresser. I’ve never dropped it or damaged it in any way. 

 

Moderator edit: clarified subject.

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‎11-01-2025 17:13

‎11-01-2025 17:13

A warm welcome to the forums @JTan_PTC. 

Thank you for sharing the information about the difficulty that you are experiencing with your Inspire 3. 

If your device is not charging, please give it a try to follow the steps listed in this help article: 

Why isn't my Fitbit device's battery charging?

If you manage to get it charged and you cannot pair it, please see: Why can't I set up my Fitbit device?

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