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My 9 month old Inspire 3 is not calculating calories in vs out correctly, as of today.

My 9 month old Inspire 3 is not calculating calories in vs out correctly, as of today. I've checked my profile info, updated the ap, deleted and reinstalled ap, signed out and into my account, restarted my iphone, and done multiple forced restarts on the device.  Nothing is working. I'm not very tech savvy, but I don't know what else to do.  Any advice?

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