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New Inspire 3 crashing

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‎01-02-2023 07:34

‎01-02-2023 07:34

I just got my inspire 3 and let it charge, updated it and synced it and I can barely scroll through any part of the menu before it freezes and shuts off and then turns on again. It has to re-sync every time. I’ve tried restarting the device and nothing has changed. I can’t even use my Fitbit so I’m thinking of returning it. 

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Accepted Solutions

‎01-06-2023 06:25

‎01-06-2023 06:25

Hi, @Wickyk, welcome to the community, may I suggest you review your display settings? From the clock screen swipe down (7 icons)>touch settings>display settings>screen timeout>tap to change (you need to swipe up to confirm the change) Try the "Long" setting.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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1 REPLY 1

‎01-06-2023 06:25

‎01-06-2023 06:25

Hi, @Wickyk, welcome to the community, may I suggest you review your display settings? From the clock screen swipe down (7 icons)>touch settings>display settings>screen timeout>tap to change (you need to swipe up to confirm the change) Try the "Long" setting.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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