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New app horrible does track sleep or past days’ steps

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‎10-04-2023 17:22

‎10-04-2023 17:22

Horrible update. Doesn’t capture sleep and massive trouble w seeing steps from days where sync didn’t occur. Awful. Should’ve done better development testing. 

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4 REPLIES 4

‎10-04-2023 18:02

‎10-04-2023 18:02

No sleep info at least 50% of the time with my new fitbit. It was suggested that I was wearing the fitbit too loosely or improperly.  When I went to bed last night, I strapped on tightly, to the point when I woke up, there was an impression left on my skin, yet still no sleep info was captured. Lousy.

Best Answer

‎10-05-2023 05:47

In response to August11

‎10-05-2023 05:47

Yeah I haven’t gotten sleep data since the last update or maybe the day after? I haven’t changed anything about how I use the Fitbit or wear it. the data just isn’t syncing. I hope it’s being recorded on the device at least.

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‎10-05-2023 05:49

‎10-05-2023 05:49

Agree.  Fitbit has really taken a dive.  They still haven't fixed the sign-in problem and now this.  Apple watch is looking better everyday.

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‎10-08-2023 06:29

In response to UnkindGymnast

‎10-08-2023 06:29

Mine stopped counting steps, exercises, sleep … everything. It became completely useless after last update. I don’t know what to do!!! Please help 

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