New inspire 3 won't connect to app

[Oloff1604]

Replaced inspire 2 as it was no longer syncing with App on my phone only to find the brand new Inspire 3 won't connect to the app at all & set up only goes as far as Let It Charge screen. The tracker is fully charged, I've done all of the suggested 'solutions' but still it keeps telling me to connect to the charger! Seems I've wasted my money replacing the inspire 2 

[bl1704]

I had a similar problem with my new Inspire 3. Found out that even if the inspire is fully charged, you have to have it plugged in and on during setup. Worked for me.

[Oloff1604]

Thanks. I managed to get it sorted by restarting my phone a couple of times. Hopefully I won't have the same syncing problems now that I was having with my inspire 2 Sent from my Galaxy

[Istanjules]

My inspire 3 constantly requires re-syncing and I waste an hour or more every single time. I’ve already had it replaced once, and this one is the same. The only thing I’m inspired to do with this watch is throw it out the window.

[Oloff1604]

I finally got it to connect to bluetooth & finish the set-up process by restarting my phone a couple of times. It's  now syncing perfectly. Shame I didn't think to do that with my Inspire 2 before I ordered this new one! I just assumed the issues were with the device 🤦‍:female_sign: Sent from my Galaxy