No zone minutes since update

[SteelyAura]

I had an update to my Sense 3 a week or two ago. Since that time my Fitbit has only recorded 1-3 Since Minutes a day. This is even happening during exercising that previously always logged Zone Minutes. Help?

[SteelyAura]

Zone Minutes*

[LZeeW · Accepted solution]

Hello @SteelyAura and welcome to the Community.  You wrote Sense 3, but I'm sure you mean Inspire 3, but this answer applies to both.  Are you are referring to the firmware update that update your Fitbit to v 210.26?  That updated included an updated heart rate algorithm that is supposed to be more accurate during exercise.  You will probably see a difference in heart rate graphs for similar workouts when you look at your exercise details.

[SteelyAura]

@LZeeW, thank you. I did indeed mean Inspire 3, sorry.  And this is a bit of a disappointment given the results it has had. Thought I was getting more "exercise" in. Will have to look at what I'm doing.

[SteelyAura]

And thank you so much for the quick reply!

[AMYAR]

Hello, my HR function on my inspire 3 has been completely inoperable since August 30.  Is this the "update" you speak of?  My app version says 4.23 (42353025).  I've rebooted the device and nothing changed.  

[SteelyAura]

Hello Amyar. My app version says 4.24.1 (42459045).  I think my "Zone Minutes" accumulation changed a little before that.  My HR function is still working.