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Not tracking heart rate

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‎03-22-2024 19:25

‎03-22-2024 19:25

I have restarted the fitbit multiple times. Toggled on and off and on worn on wrist. Toggled on/off the option for heart rate in settings. Updated the firmware. I can confirm the green leds are working. 

I still don't get any heart rate readings.

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‎03-23-2024 04:19

‎03-23-2024 04:19

Hi, @Maaxxis welcome to the community, do you have any tattoos or scars on your wrist where you are wearing your Inspire 3? You may find this article of interest How do I track heart rate with my Fitbit device? - Fitbit Help Center 

I hope this helps, let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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