Notifications still not working after app update edit. They seem to be working again. Check for insr

[Sfk24]

My app finally updated this morning, but still no notifications and the watch is still having trouble staying connected to the phone. Also the app is still showing the same version as before the update. Anyone else update the app and still the issue is not fixed? 

[MarioSFitbit]

Hi @Sfk24 and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear about this issue regarding the syncing issue of your Inspire 3. 

May I suggest you to read and follow the steps explained here? Why won't my Fitbit device sync?

[Colleen55]

Where can I find the update....I finally got my fitbit re-synced to phone last night, but still no notifications.

[Snoobie]

I'm receiving no notification for text or phone calls or any vibrations at all I've done everything possible rebooted updated restarted unpaired repaired it's just not working is this something that happens every 2 years to these things because I'm not buying another one

[Colleen55]

I have the current version on my Fitbit.....no update needed. But when will Fitbit fix the existing problem....is anyone listening to us?

[rich12345]

Likewise I've got the latest version of the app on my Android phone this morning but despite rebooting, unpairing etc still not getting notifications through. Device syncs but no notifications work including the test call. Hopefully someone at Fitbit is listening.........

[Sfk24]

I uninstalled the app yesterday and reinstalled it and everything was working fine,till this morning when turned my phone on, it was back to not working again. 

[MarioSFitbit]

Hi everyone and warm welcome to the new members. 

I appreciate all your messages and feedback regarding this situation, and I'm sorry to hear that the notifications are still not working on your devices. 

Please let me suggest you to verify the settings and to complete the troubleshooting steps explained here: Why are notifications delayed or missing.

The complete help article can be found in the following link: How do I get notifications from my phone on my Fitbit device.

[YashJ]

Tried, still the notification is not working. Might be a software bug.

[Sturner7]

Me too, it's so frustrating!!! I thought it was my Fitbit as I only  changed to the Inspire 3 yesterday, but it sounds like a wider issue!

[Sfk24]

If you look at all the other posts including this one you will see that we have all tried everything. It can't be a coincidence that all of us are having the same issue. So I am personally getting tired of the cut and copy responses. 

[YashJ]

Hmm, makes it clear then, a software bug, hope it gets resolve in the upcoming update

[Fredbitfitty]

Same here, tried the troubleshooting like 10 times, it does nothing. Clearly it's a software issue and that Android update can't come soon enough.

[Colleen55]

Does anyone know if this is going to be fixed with an update or will we
just start getting our notifications again? I am so unhappy with Fitbit.

[Snoobie]

I'm so aggravated they don't even answer us why is anyone in Fitbit paying attention I'm not buying another one I will go with something else next time if this doesn't get fixed soon

[Colleen55]

Is there another way to contact Fitbit since
we are being ignored here?

Moderator edit -word choice

[Sfk24]

Another update 3rd day in a row and still no fix. Has anyone gotten an answer to this that's not just the automatic troubleshooting answer. Support wanted me to send them a bunch of screenshots to show all different things. I told them I am not the only one with this problem, but they insisted I follow the directions to get help. 

[Snoobie]

What is Fitbit waiting for what are they doing there's so many of us
complaining about the same thing having gone through the same rituals none
of their fixes are working what are they doing I'm paying for a service
that I'm not getting

[Colleen55]

I see Update 220.21 on the list of updates, the last update I installed was
214.24. The description attached to 220.21 says Fix all bugs. But the
update isn't available for me to install. So some of us are having the
noticification issues with or without the current update? Is there a phone
# we can all call?

[Sfk24 · Accepted solution]

Someone posted this on one of the other posts and it seems to be working... for now. Hopefully it's fixed 

In Fitbit app: disable all notifications 

Restart your phone

In fitbit app: enable notifications 

Sync the device

It should work. (I am also on 4.55.1)