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Problem after upload Inspire 3

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‎09-20-2024 07:31

‎09-20-2024 07:31

Locked on clock face and can only see time and date- have to look at iphone fitbit app to see steps, etc

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4 REPLIES 4

‎09-20-2024 10:50

‎09-20-2024 10:50

Sounds like you got "always-on" clock display turned on.  If you can get to Quick Settings, you can toggle it off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-21-2024 13:38

In response to JohnnyRow

‎09-21-2024 13:38

Thanks for the reply. I can't find Quick settings in the app and tried to get into dashboard with desktop computer and it does not appear anymore-just get a prompt to download the app whish I do have on my iphone

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‎09-21-2024 15:22

In response to annkalch3

‎09-21-2024 15:22

On the device, swipe down until getting to Settings.

Tap Settings and then swipe up until getting to Display Settings..

Tap Device Settings and then swipe up to Always-On Display.

Make sure that Always-on Display is turned off

 

 

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‎09-21-2024 16:34 - edited ‎09-21-2024 16:37

In response to Bill_209

‎09-21-2024 16:34 - edited ‎09-21-2024 16:37

As @Bill_209 said (thanks @Bill_209) , it is on watch rather than phone app but you will have to get  off of clock face, not by wrist turn but the other way you would wake it, maybe double tap or does it have a button.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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