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Problem after upload Inspire 3

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Locked on clock face and can only see time and date- have to look at iphone fitbit app to see steps, etc

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4 REPLIES 4

Sounds like you got "always-on" clock display turned on.  If you can get to Quick Settings, you can toggle it off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thanks for the reply. I can't find Quick settings in the app and tried to get into dashboard with desktop computer and it does not appear anymore-just get a prompt to download the app whish I do have on my iphone

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On the device, swipe down until getting to Settings.

Tap Settings and then swipe up until getting to Display Settings..

Tap Device Settings and then swipe up to Always-On Display.

Make sure that Always-on Display is turned off

 

 

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As @Bill_209 said (thanks @Bill_209) , it is on watch rather than phone app but you will have to get  off of clock face, not by wrist turn but the other way you would wake it, maybe double tap or does it have a button.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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