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Screen Wake is not working on my Inspire 3

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‎11-03-2024 15:52 - last edited on ‎11-04-2024 08:09 by Fitbit Moderator

‎11-03-2024 15:52 - last edited on ‎11-04-2024 08:09 by Fitbit Moderator

Why doesn’t my watch light up when I move my wrist?


Moderator Edit: Clarified subject

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‎11-04-2024 08:14

‎11-04-2024 08:14

Hi there, @SmileSherrie. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen wake on your Inspire 3 is not working properly. We're here to help you! 

I've seen you contacted our Support Team after posting here and they already offered some troubleshooting steps, my best advice is to keep the conversation directly with them so they will tell you what is the next step in case that the recommendations provided haven't worked. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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