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Sleep only being recorded half the night on Inspire 3

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‎11-27-2022 16:31 - last edited on ‎11-30-2022 09:41 by Moderator Alum

‎11-27-2022 16:31 - last edited on ‎11-30-2022 09:41 by Moderator Alum

Hi guys, I know there is similar posts but I cannot find the key. I don’t use the ‘sleep now’ feature I let the Fitbit notice when I sleep. It picks up when I fall asleep most of the time and continues to about 1-3am and then no more recording. I have sleep set to sensitive and heart rate on constant. I have tried what appears to be all the ‘standard’ troubleshooting tips that I have found for similar issues but it still won’t record. I hope you can help 🙂

thanks,

Matt. 

fitbit Aspire 3. 
iPhone 14 pro max. 
App, Fitbit & phone all current OS. 

 

Moderator Edit: Clarified subject

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‎11-30-2022 09:44 - last edited on ‎09-07-2024 07:25 by Fitbit Moderator

‎11-30-2022 09:44 - last edited on ‎09-07-2024 07:25 by Fitbit Moderator

Hi there, @MCH95. Nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. We really appreciate the time you took to troubleshoot your Fitbit.

Hope this gets resolved soon. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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‎12-13-2022 21:42

In response to YojanaFitbit

‎12-13-2022 21:42

hi Yojana, my Fitbit is still NOT recording sleep correctly 😞 I have adjusted the sleep sensitivity, stoped using the "sleep now" function, turned it the the underside of my wrist, turned off and on again (phone & device), swapped arms. What feels like everything. Can you please help me with my Inspire 3 🙂 

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