Sleep timing off

[arubak]

My sleep timing has not been recorded at all the last three days when I go in to check it when I get up. If I go to log it a little later, there are times there but show a bed time for the day in the morning and a wake up in the evening for the day, instead of the night before bed time and awake the next morning when I wake up. If I log it correctly (as I also track it manually just in case), it ends up giving me 3-4 hours hours of awake time which is ridiculous, no deep sleep, minimal REM and the rest light sleep, so I end up wit 2-3 hours of sleep.  I heard there was an update recently and think that may be the problem maybe?

Moderator edit: clarified subject.

[ManuFitbit]

Hi @arubak. A warm welcome to the community forums.

Thank you for sharing those details about the issue you've had with your device recording sleep.

There could be some reasons why your devices is not getting sleep. I'd recommend considering the following:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Keep in mind that you must see sleep stages in order to see your sleep score information. Please swipe left on the Sleep Score graph, here you can see information about your weekly sleep average and sleep duration. To get more detailed information, see What's sleep score in the Fitbit app?

If you haven't done so, please restart your device as indicated here.