09-09-2025
11:46
- last edited on
09-09-2025
22:19
by
ManuFitbit
09-09-2025
11:46
- last edited on
09-09-2025
22:19
by
ManuFitbit
Duration and quality of sleep are inaccurate. I have to correct the start and end time daily. Sleep categories tracking seems wrong as well as I never spend any time in deep sleep or REM. Switched settings from normal to sensitive and back. No change.
ideas? Thanks!
Moderator edit: clarified subject.
Best Answer09-09-2025 22:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-09-2025 22:18
Welcome to the community forums @Fitmirabelle.
Thank you for sharing with me this difficulty that you are experiencing with your Inspire 3. Thank you for trying to fix it on your own.
Please, confirm that your tracker is snug on your wrist (the lights shouldn't be visible). We also recommend when you're not exercising, wear the tracker just above the wrist bone. For more detailed information, see What factors can affect my heart-rate reading on my Fitbit device?
Keep in mind that you must see sleep stages in order to see your sleep score information. Please swipe left on the Sleep Score graph, here you can see information about your weekly sleep average and sleep duration. To get more detailed information, see What's sleep score in the Fitbit app?
With that in mind, I recommend considering the following in order to get sleep stages:
For more information, see What should I know about Fitbit sleep stages?
Best Answer