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Step Count on app is more than on device.

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‎04-18-2025 16:49

‎04-18-2025 16:49

20250418_190839.jpegThis started last night and it's happening AGAIN today. 

Something is off the app version 4.41(110273285)

Synced ok but the step count is wrong.

Firmware 214.24

Running on Android 

Seems like every update causes more issues!

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3 REPLIES 3

‎04-19-2025 15:32

‎04-19-2025 15:32

Same issue the last couple days.  Have tried uninstalling then reinstall, restarting device, etc. but keeps happening

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0 Votes

‎04-19-2025 16:31

‎04-19-2025 16:31

Common problem right now.  Who knows when they will get around to fixing it.

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‎04-20-2025 23:46

‎04-20-2025 23:46

I have the same problem since the new update.

At the moment my device says 7262 and my app on the phone says 7367.

Its starting to get annoying with these updates. Last year due to an update i lost over a week of data and now the its doubtfull what to believe device or app.

Best Answer