Stress management score not showing up

[BamaJ]

I updated my app 4 days ago. Ive not received a stress management score since the update. What can I do?

Moderator Edit: Clarified subject.

[Gr4ndp4]

Hi, @BamaJ, welcome to the community, I'm reliably informed the problem with "Stress management" has been noted, but we have not had any feedback or an indication of when a fix will be available.

Cheers

[millb]

I also have tried everything suggested and still for have not received a stress management score for five days.  What's going on?

[BamaJ]

I wish I knew!! Maybe someone will know.
Sent from my iPhone

[Bill_209]

Someone did answer this question on the Charge 6 forum and Google is reportedly aware of this issue, but there was no indication as to when Google would start working to fix the problem and releasing another App update to resolve it.

[LouS75]

I have the same issue, I'm an iPhone user but I saw thread complaining about it on the android thread

[BamaJ]

Im also using an IPhone 

[Adamgie]

Hi, same issue here, mine started almost a week ago. In the last two days I also stopped getting my daily readiness score and my health metrics and missing data. I hope it gets fixed soon!

[France_27]

Same here. I updated app last week (Android phone). I restarted Inspire 3 but it doesn't work. Other parameters are monitored but stress is not available. 

[MarioSFitbit]

Hi everyone, and welcome to our new members.

Thanks for letting us know about the Stress Management Score not recorded by your Fitbit devices. This issue was escalated to our team, and they're currently working to get it resolved as soon as possible.

I'm sorry for this inconvenience and I appreciate everyone's feedback. Please know that I'll keep our team informed, and update this thread as soon as I receive more information.

[TwoCrazyHens]

I had the exact same problem! It stopped showing my stress management score for 4 days or more very recently. Now it's showing again! I have an Android phone.

[millb]

Still not showing up for me. Annoying...and stressful LOL

[TwoCrazyHens]

The relaxation part isn't working right either for me. Hasn't in months. I've updated and restarted and no luck. Wondering what's going on with Fitbit!

[Bill_209]

Google is what's going on with Fitbit...

[France_27]

It seems to work now (Android 14 phone). Thank you.

[Kylie111]

I am having the same issue. For the last week, my iPhone has not been showing a stress score.

[AndreaFitbit · Accepted solution]

Hi everyone!

I was informed by our team that this issue has been fixed. Please let me know if you're still experiencing it.

Have a nice day!

[BamaJ]

Mine is now working! Thanks

[millb]

Fixed!  Thank you so much!

[Bexsie3000]

Mine hasn’t been working since last Tuesday. Also sleep stages are just basic asleep/restless all the other stages like REM aren’t showing. Daily readiness isn’t showing. Active minutes apparently I’ve done nothing for a week. I even manually started exercise today and it says it was all below zones. Heart rate not tracking. All it tracks is my skin temperature. Only had since November!