Stress management stopped working

[LuGreen74]

Last update was three days ago and since then stress management had stopped working. All settings are correct, I've cleared the cache and restarted both devices.  Can someone please advise.

[Quoll]

I have the same problem since the outage on Thursday. Everything else works without issue. I wear the Fitbit Inspire 3 continuously, sync multiple times per day and successfully collect all other data (all health metrics), more than 7 hours of sleep, tracked exercise, etc. However, no more stress management score since the outage on Thursday.

[LuGreen74]

Didn't know about the outage but that aligns, mine stopped recording it from then.

Still no stress management this morning.

[Quoll]

Same pattern here. Others have reported the same in other posts in the meantime as well. It is a general problem on Fitbit's side. Now we just have to keep the pressure on until they provide a proper response and fix it; otherwise contact the Android and other tech publications online so they write followup articles to the outage reports, and hold them accountable in that way. 

Sadly, this is often the only way to kick them into action.

[Janl60]

Yes I am the same, also no body temperature recording.

[Kim-J]

It’s the same for me.

[kruti_1_7]

Same thing is happening with me and also I am not able to see my energy burned this week, month and year!?

[millb]

Third time this has happened since March.  Come on Fitbit.  Fix the problem!

[JJGrove]

Im having the same issue, and didn't know there was an outage, so that makes sense, but do we know if they are working to rectify this?

[millb]

No clue. I hope so. One would think that with the regularity of the issue
Fitbit might create a permanent solution if there is such a thing.

[Quoll]

In another post about this issue, some moderator called @ManuFitbit was already trying to dismiss us with a standard copy-paste answer that blames the user and asks them to restart and reset devices and apps, lectures them about how to wear the device correctly, etc... I.e. their default practice to make problems "disappear".

The only way to deal with this is to make noise and keep the pressure on. It's sad that it's come to this, but that's what they created by showing such contempt for their customers. 

If this isn't taken seriously asap, it's time to highlight this to the various online tech and fitness publications. Bad press tends to kick them into action.

[Revmom54]

Same here. Seems to be a recurring issue.