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Inspire 3 is showing a symbol that looks a rectangle with a line through it

ANSWERED

‎08-11-2025 12:07 - last edited on ‎08-12-2025 04:43 by Fitbit Moderator

‎08-11-2025 12:07 - last edited on ‎08-12-2025 04:43 by Fitbit Moderator

Clock face has a symbol that looks like a rectangle with a line through it. 


Moderator Edit: Clarified subject

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‎08-12-2025 05:13

In response to Gr4ndp4

‎08-12-2025 05:13

Hi there, @Newlittleone. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. We're here to help you! @Gr4ndp4 Thank you so much for your help! 

To me, it seems more like you're getting a phone icon with a line through it. This icon means that your Inspire 3 is out of your phone's Bluetooth range. As soon as your Inspire 3 gets back near the phone, the icon will disappear. For troubleshooting tips, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎08-12-2025 03:31

‎08-12-2025 03:31

Hi, @Newlittleone, this symbol indicates your Inspire 3 is not paired with the Fitbit app on your phone. This article may assist you Why won't my Fitbit device sync? - Android - Fitbit Help Center 

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎08-12-2025 05:13

In response to Gr4ndp4

‎08-12-2025 05:13

Hi there, @Newlittleone. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. We're here to help you! @Gr4ndp4 Thank you so much for your help! 

To me, it seems more like you're getting a phone icon with a line through it. This icon means that your Inspire 3 is out of your phone's Bluetooth range. As soon as your Inspire 3 gets back near the phone, the icon will disappear. For troubleshooting tips, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes