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Today's data on the Fitbit app won't load

yesterday - last edited 8 hours ago by Fitbit Moderator

yesterday - last edited 8 hours ago by Fitbit Moderator

Loads of people posting about missing data? I’ve had two chat sessions with an agent and have sent screenshots of blank areas on the Today page. Have to wait and see now if they get it sorted….


Moderator Edit: Clarified subject

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8 hours ago - last edited 8 hours ago

8 hours ago - last edited 8 hours ago

Hi there, @gillygreen54. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to our attention.

As our Support Team has let you know during your interaction, this issue with the daily goals disappearing from the Fitbit app was already escalated to our team so they can further investigate. As a workaround, please try the following steps in the order listed:

- Log out
- Uninstall
- Reinstall
- Login

Please log out before reinstalling the app so any data will be lost. 

Maria | Community Moderator, Fitbit


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