03-28-2024
04:44
- last edited on
03-28-2024
10:41
by
ManuFitbit
03-28-2024
04:44
- last edited on
03-28-2024
10:41
by
ManuFitbit
I just got a new Samsung S24 and when I try to get into the Fitbit app, I get an error message: "Check if your details are correct. If you moved Fitbti to your Google account, go back and sign in with Google." But, when I sign into Google, it says I havent moved my Fit bit to my Google account. When I go back to sign in with Fitbit, it takes me back to the first error message. I've uninstalled the app several times and nothing changes. So what do I do now to stop this circle- getting dizzy now, lol!
Moderator edit: clarified subject.
03-28-2024 08:24
03-28-2024 08:24
Maybe this will help. https://www.tomsguide.com/how-to/how-to-move-your-fitbit-account-to-a-google-account
03-28-2024 10:40
03-28-2024 10:40
Hi @SeniorFit63. Welcome to the community forums.
Thank you for sharing the inquiry regarding moving to a Google account.
Please take a look at this help article that explains you how you proceed in order to migrate to a Google account.
Thanks @lmacmil for helping.