Why has my photo disappeared on my inspire 3 dashboard

[PLLB]

My photo has disappeared and I can't find any way of reinstating it. Any ideas?

[Julia_G]

Hi, @PLLB , maybe you are one of the ones to get early access to the new app?  If it looks like the picture below, that’s the new version, with a watch and a phone icon where the photo used to be.

The new app may take some getting used to, because things have moved about a bit, but it is much more customisable than the old app.  My favourite aspect is that you can focus on different aspects, not just steps.  As might be clear from this photo my focus is heart health.  (I haven’t synced today so that is why it is showing no data for me…)

If you have any questions on the new app, please post in the Community and hopefully you will get the help that you need. 

Welcome to the forums!

[PLLB]

Hi Julia_g. Thanks for this. Yes it's the new app. Unfortunately your
reply didn't show the photo you spoke of. I guess I just need to play
around and become familiar with it.

[Julia_G]

Hi, @PLLB , that’s very odd!  I can see it clearly on my screen.  I’ll post again, but it is the small icon top left of the screen.  It is meant to represent a watch and a phone and it will lead you to the account screen, just as the person photo used to do.

Here’s the picture again.  This time I have edited it with an arrow pointing to the correct icon with a circle around it.  Hopefully you can’t miss it!:

[PLLB]

Thanks. All good now.

[ManuFitbit]

A warm welcome to the forums @PLLB.

It's good to see you exploring the new app. I know that soon you will be an expert in the new app.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks @Julia_G for providing the information regarding the new app. Your posts are always useful.