help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 would not sync, can't reinstall app

12 hours ago - last edited 59m ago by Fitbit Moderator

12 hours ago - last edited 59m ago by Fitbit Moderator

My inspire 3 would not sync, even after restarting. So I did as recommended and deleted the app. Now I can't reinstall the app because I use Android10. Has my fitbit become a useless piece of junk unless I spend 500USD on a new phone?

Anybody know how to resolve this? 

 

Moderator edit: clarified subject.

 

Best Answer
0 Votes
1 REPLY 1

2 hours ago

2 hours ago

Hi @Knut.knut. A warm welcome to the community forums. 

Thank you for providing the inquiry regarding this difficulty with your Inspire 3.

I'm sorry to hear about the inconvenience you're experiencing right now.

We usually recommend following the steps listed in this help article we shared on the forums. When these steps don't work, we suggest uninstalling the app and setting up the device again.

I'm not sure your phone can support the requirements listed here to run the Fitbit app.

Best Answer
0 Votes