only 7 months old.... date is either one day behind or one day ahead and time is off.... not tim

[stiperl]

Inspire 3. only 7 months old. Now date is wrong and time is also wrong. Not time zone issue,  and I have tried all the recommended fixes. I am so frustrated as I cant call anyone or even chat. We have had fitbit watches for years. I have spent hours trying to find help.  do I have to throw the watch away just because I can't get anyone to help me?

[Diatoday]

Hi. You can call or chat with support. Click on your profile pix and then on Help. Keep reading till you see “contact us.” I believe the warranty is one year?

[Odyssey13 · Accepted solution]

Hi @Diatoday 

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997   (Just called it myself to make sure the number still works)

Warranty is one year (USA) or two years (some European countries) when purchased directly from Fitbit or from an authorized retailer

[Diatoday]

Thank you for this helpful info. I hope this helps Stiperl. 🙂