12-28-2017 07:56
12-28-2017 07:56
Is it possible to use two Ionic with my account?
12-28-2017 08:06
12-28-2017 08:16 - edited 12-28-2017 08:17
12-28-2017 08:16 - edited 12-28-2017 08:17
Thank you for your answer. I just feared, that there could be a mess when Iwould connect e second Ionic. But now I know that there will be no problem! 🤗
12-28-2017 10:17
12-28-2017 10:17
Hi, @SunsetRunner and @WavyDavey! Unless something has changed recently, you cannot actually have two of the same tracker on the same account (see this help article). You can have multiple different types of trackers on the same account. Please also note that having multiple trackers really only works if they're being used by the same person!
MakMak | Community Council
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12-28-2017 11:19
12-28-2017 11:19
Thanks, I yet sent the question to the Fitbit Help! So soon we will know. I‘ll tell you what they answer to my post.
12-28-2017 11:33 - edited 12-28-2017 12:04
12-28-2017 11:33 - edited 12-28-2017 12:04
Thanks for the info. Could have sworn I've had two Alta HRs going at the same time? Must have been on two accounts?
Edit: Tried to add a second Ionic. It does ask if it's a new one, but it doesn't have any other option besides Replace.
It looks like @MakMak is correct again. @SunsetRunner, let us know what Fitbit says. Maybe there is some way around the limitation.
12-28-2017 12:55
12-28-2017 12:55
Well Fitbit just told me, that there is no possibility to add a second identic device. Only one device of the same model. MakMak was right. But thanks to both of you for your help🤗
12-28-2017 12:58
12-28-2017 12:58
@SunsetRunner, the only way you could do it is to add the other tracker as a new device each time, I think. Could I ask why you're trying to do it? Maybe there's an alternative we could suggest.
MakMak | Community Council
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12-28-2017 13:16
12-28-2017 13:16
😀 Maybe you will find me crazy, but it‘s just because I like the silver and the redgold colour of the watch itself both😀 Just optically. So in the eneffect just a „dress“problem🙈
12-28-2017 13:32
12-28-2017 13:32
Cant you just swap out the bands?
Wendy | CA | Moto G6 Android
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12-28-2017 13:40
12-28-2017 13:40
@SunsetRunner, yeah, I totally get it! Many of the features of the Ionic are available on the Blaze, too. If you didn't want to deal with regularly replacing a device on the account, you could consider just going for a separate model. I have to say, I am a huge fan of the Blaze, too, even a couple of years in. Mine has taken a real beating and is still going strong.
MakMak | Community Council
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12-28-2017 13:43
12-28-2017 13:43
Yes, but the Blaze is not waterresistant😕
12-28-2017 13:45
12-28-2017 13:45
I do this, but it‘s the clour of the watch itself! I like the silver ( I have this) but I find the redgold beautiful too. Yes I know, I‘m crazy😂 But I just like watches😉