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2 year paid protection

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‎03-15-2018 07:38

‎03-15-2018 07:38

I recently bought an ionic and 2 year protection coverage and there are some scratches on the frame and i was wondering what was included in the protection plan.  Anyone know?

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2 REPLIES 2

‎03-15-2018 10:39

‎03-15-2018 10:39

I think it depends on where you bought the plan.

 

If it was here Contact Support.
http://help.fitbit.com/?cu=1

 

If else where you need to go to them an ask

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-15-2018 10:43 - edited ‎03-15-2018 10:44

In response to WendyB

‎03-15-2018 10:43 - edited ‎03-15-2018 10:44

But you also need to figure out what is scratching it. A sleeve?

 

You can buy Protector for both

 

 

This one protects the frame

https://www.amazon.com/OenFoto-Accessory-Protective-Fitness-Crystal/dp/B075V4V9BQ/ref=sr_1_1_sspa?ie...

 

This one protects the screen

 

https://www.amazon.com/Protector-LiquidSkin-Coverage-Smartwatch-Anti-Bubble/dp/B07484DJRZ/ref=sr_1_3...

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer