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32.10.15 - Firmware update terrible - GPS doens't work for long, and shuts down running exercise app

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‎06-10-2018 20:10

‎06-10-2018 20:10

I'm very frustrated with the Fitbit firmware update to 32.10.15.  My Exercise Running app no longer works.  It takes longer to connect to GPS.  Once I start running, the app shuts down even before completing the first mile...6 days in a row!  I either want to go back to the previous firmware update, or get the 32.10.20 update, and gamble on the fix.  Is anyone else having the same problem?  Any suggestions?

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5 REPLIES 5

‎06-11-2018 00:19

‎06-11-2018 00:19

It also happened while mine was set for walk. GPS started and then stopped and the screen went blank . Had to reset the Ionic. All data lost from my walk.

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‎06-11-2018 07:45

In response to WIUpnorth

‎06-11-2018 07:45

Happened to me at the weekend as well, was out on the bike and went to track my exercise, started the bike mode and screen turned off a few mins later and wouldn't come back on until i plugged it in to charge. Battery was at 80% at the time of starting bike mode. i#m on firmware v .20 so issue not fixed

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‎06-11-2018 08:48

In response to midgelfc

‎06-11-2018 08:48

I forgot to post that mine was also fully charged. It hasn't been working that well after the update. It takes forever to sync. It takes awhile for it to connect to GPS. Screen goes blank when walking and I need to restart the Ionic and then I lose the data.

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‎06-15-2018 05:26

In response to WIUpnorth

‎06-15-2018 05:26

UPDATE:  I've only connected to GPS once this week, and it took about 10 minutes.  My 'Run' function stayed connected that day.  Otherwise this firmware update has been disastrous.  Prior to the update, it would take 10-30 seconds to connect to GPS.  Even when not connected to GPS, the 'Run' function would work prior to the update.  The 'Run' function continues to drop out.  I need a fix, otherwise my watch is about worthless...I really liked it prior to the problems...I don't want to backtrack on bragging about how great it is (was).

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‎07-26-2018 08:19 - edited ‎07-26-2018 08:19

‎07-26-2018 08:19 - edited ‎07-26-2018 08:19

Happens on bike also 😕

 

 

@Loren_ wrote:

I'm very frustrated with the Fitbit firmware update to 32.10.15.  My Exercise Running app no longer works.  It takes longer to connect to GPS.  Once I start running, the app shuts down even before completing the first mile...6 days in a row!  I either want to go back to the previous firmware update, or get the 32.10.20 update, and gamble on the fix.  Is anyone else having the same problem?  Any suggestions?

 

What don't kill U only make U smell stronger
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