01-23-2018 18:54
01-23-2018 18:54
Check out my heart rate, it suddenly drop for awhile.
I am running at constant speed\pace,
this is the second time it drop just like this, last time is previous month.
I never had this issue with surge. Only ionic had this issue. Is it device issue sometime I can fix.
Or I should visit the doctor.
For now I think will monitor this issue.
BTW I feel normal during and after the run.
I
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Best Answer
02-24-2023
14:50
- last edited on
04-03-2024
08:05
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-24-2023
14:50
- last edited on
04-03-2024
08:05
by
MarreFitbit
Hi everyone, and welcome to our new member.
Currently there is a voluntary Safety Recall of Fitbit Ionic Smartwatches. For more information, please visit our webpage at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the Community organized and prevent any confusion.
Have a nice day.
Best Answer01-24-2018 00:59
01-24-2018 00:59
It has happened to me a few times, It has got something to do with sweat between your device sensor and body. Would normally move the device up my wrist about one finger length. That is my analysis, could be wrong, would like an expert to explain this to me as well....
Best Answer02-19-2023 09:49
02-19-2023 09:49
I'm trying to work through this with customer support now, but judging from the dates of these post, this issue is a long standing one that Fitbit has no intentions of fixing 😞
Best Answer
02-24-2023
14:50
- last edited on
04-03-2024
08:05
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-24-2023
14:50
- last edited on
04-03-2024
08:05
by
MarreFitbit
Hi everyone, and welcome to our new member.
Currently there is a voluntary Safety Recall of Fitbit Ionic Smartwatches. For more information, please visit our webpage at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the Community organized and prevent any confusion.
Have a nice day.
Best Answer