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A phone restart is required message

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‎10-18-2019 11:48 - last edited on ‎10-19-2019 15:58 by Fitbit Moderator

‎10-18-2019 11:48 - last edited on ‎10-19-2019 15:58 by Fitbit Moderator

I get an error message saying 'notification service not running. a phone restart is required to re enable notifcations on tracker' restarting doesnt help. had this since a recent app update... kinda pointless having a smart watch that is just a fitness tracker please fix...

 

Moderator edit: Updated subject for clarity 

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‎10-19-2019 15:48 - last edited on ‎01-15-2025 06:51 by Fitbit Moderator

‎10-19-2019 15:48 - last edited on ‎01-15-2025 06:51 by Fitbit Moderator

@TomW92 It's great to see you on the Community. Thanks for the details mentioned. 

Sorry to hear that you're experiencing this with your notifications in your Android app. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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