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Accidentally deleted Ionic and Cannot "unlock from phone"

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‎01-09-2019 10:06

‎01-09-2019 10:06

Hello, I was setting up my Aria 2 scale and accidentally deleted my Ionic from my profile, when I go to set up my ionic again, I cannot enter the four digits on my ionic screen because the ionic keeps telling me I have to unlock it from my phone, but I can't unlock it from my phone because my device isn't connected to my account. Help!

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‎01-09-2019 11:31

‎01-09-2019 11:31

@Aglynn Try deleting it from your phone"s Bluetooth settings and run the setup again hopefully this will get you up and running again. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎01-09-2019 14:01

In response to Tony.r

‎01-09-2019 14:01

Thanks, I've tried that and it's still not working. 

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