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Active Zone Minutes Badges

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‎01-31-2021 10:52

‎01-31-2021 10:52

I have a Versa 2 and have gotten the badge for 75 active Zone Minutes in a week, but not for 150 in a week, when I have the data on my account saying I have achieved 150 minutes or more/week multiple times. Why is it not showing up in my badges? I don't manually log, it's all through wearing my Fitbit.

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‎01-31-2021 20:59 - last edited on ‎08-18-2025 09:10 by Fitbit Moderator

‎01-31-2021 20:59 - last edited on ‎08-18-2025 09:10 by Fitbit Moderator

Hi @Runner_girl02, welcome to the Community Forums. 

Thanks for bringing this to our attention and for the details that were shared with me. The best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

I'll be around if you need anything else.

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‎01-31-2021 20:59 - last edited on ‎08-18-2025 09:10 by Fitbit Moderator

‎01-31-2021 20:59 - last edited on ‎08-18-2025 09:10 by Fitbit Moderator

Hi @Runner_girl02, welcome to the Community Forums. 

Thanks for bringing this to our attention and for the details that were shared with me. The best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

I'll be around if you need anything else.

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