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Active minutes show on watch but won't sync to App

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‎11-14-2017 16:32

‎11-14-2017 16:32

Active minutes on my watch show the exercise, but the data will not show up on the app on Phone.  Steps, Heart rate, distance, GPS, nothing. Active syncs current step change etc but just not "active minutes" from watch.  Any ideas?  Android - Motorola phone

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‎11-14-2017 18:18

‎11-14-2017 18:18

Hi @NCPutter I just had this exact thing happen to me today. I closed the app, restarted my watch and then sync to the app and everything is back to working correctly. If that doesn't work for you the first, time it might take restarting your watch a few times in a row. Good luck!

Marci | Bellevue, WA
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