help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes ,sleep not accurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-05-2018 22:25

‎08-05-2018 22:25

Ionic is not tracking my active minutes,  my sleep is also not accurate and keeps changing it everytime i try sync . Not even a month and also notifications for 250 steps it wont notify me or tell me i did my 250steps

Best Answer
2 REPLIES 2

‎08-06-2018 01:48

‎08-06-2018 01:48

Id suggest you trybrestarting it several times and see if that improves it. Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-06-2018 14:39

In response to NellyG

‎08-06-2018 14:39

Done that too , it not even a month since i bought it, i will give it a week  if not will try samsung gear 

Best Answer
0 Votes