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After full charges my Ionic only can last 8 hours

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‎06-06-2019 02:09 - last edited on ‎06-06-2019 16:52 by Fitbit Moderator

‎06-06-2019 02:09 - last edited on ‎06-06-2019 16:52 by Fitbit Moderator

After full charges only can last 8 hours only,why?

 

Moderator edit: updated subject for clarity

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‎06-06-2019 16:51

‎06-06-2019 16:51

Welcome to the Fitbit Community @Jack212.

 

I'm sorry to hear that your Fitbit Ionic is not holding a charge. Dust and debris can accumulate over time and prevent a good charge. It might be useful cleaning the charging port pins using the instructions in How do I clean my Fitbit device?

 

In order to improve your device's battery life, please be so kind to follow these instructions.

 

If you need further assistance, please don't hesitate to contact us back.

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‎06-06-2019 19:35

‎06-06-2019 19:35

Check that you don't have your GPS turned on.  Eight hours is about right if the GPS is on all the time.

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