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After last update alarm screen keeps popping up

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‎07-17-2020 20:45

‎07-17-2020 20:45

I tried restarting and resetting to factory specs. Alarm screen keeps popping up. I go back to the main screen and without touching a button the alarm screen comes up. I had no problems before the last update. 

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‎07-18-2020 11:45 - last edited on ‎09-16-2024 12:19 by Fitbit Moderator

‎07-18-2020 11:45 - last edited on ‎09-16-2024 12:19 by Fitbit Moderator

@Gerstles1 A warm welcome to the Community. Thanks for the details mentioned and the troubleshooting tried prior to posting. 

It's pretty weird that the alarm screen keeps popping up even when you're not touching any button. In this case, I would like you to double check the button shortcut, this could be the reason why this screen keeps popping up. 

To change it, open the Settings app and tap the Left Button option. The possible shortcuts vary based on your device.

Let me know how the troubleshooting goes. Looking forward to hearing back from you. 

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