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After updating Ionic, 1/2 mile split isn't showing

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On September 2nd I did the new update that gives us the Active Zone Minutes. When I finish my walks, I always record my split times at 1/2 mile intervals. In the walk detail there are the two boxes, Exercise Detail and Mile Split. The 1/2 mile split times are no longer there? All I get now are the miles pace times. How do I get the split times to show again?

 

Moderator Edit: Clarified subject

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@NHWalker It's nice to see you in the Fitbit Community. Thanks for getting in touch about this. 

It's pretty weird that you're no longer getting this mile split. I would like you to make sure you have chose miles in the lap type and then choose the 1/2 mile split. When choosing lap type, you'll get kilometres, minutes, calories and miles as options. 

If after checking this info, you're still not getting it please restart your watch and try again. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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@NHWalker It's nice to see you in the Fitbit Community. Thanks for getting in touch about this. 

It's pretty weird that you're no longer getting this mile split. I would like you to make sure you have chose miles in the lap type and then choose the 1/2 mile split. When choosing lap type, you'll get kilometres, minutes, calories and miles as options. 

If after checking this info, you're still not getting it please restart your watch and try again. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Thanks for your response, and the split times are showing now. It must have changed the setting when it upgraded but I followed your instructions and it is working great this morning!

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@NHWalker Thank you for getting back. I'm glad to hear that after following the instructions provided your splits appeared. 

Feel free to post back if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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