AirPods work but Volume is still too Low.

[lcabs]

All you did was allow the user to turn the volume down.  We need it up. My Bose Comfort 35 volume can go up NO issues.  The MAX level is still too Low. Come on fix this stuff and dont say it is a Apple thing.  Its your device and your volume control  I work at a IT help desk and know the so called comments. We are all ready getting no Spotify lets get this right Thanks

[Tim996]

@SantiR

It's been more than a year... About to buy an iconic... just saw this ridiculous issue that hasn't been fixed yet... Is this resolved?! If not, I going fro an Apple Watch.

Thanks 

[Eric9856--]

Not fixed.

Sent from my iPhone

[SunsetRunner]

I have to say - couldn’t get my Airpods to any decent volume on day one, hence my previous post. However, went to grab them and try again as I was going it for a run last night, opened the music app, went to the “output” and clicked on “Airpods” on the Ionic screen to reconnect (I had been using my Airpods through the day for calls etc on my iPhone) and they connected, and volume issue had gone away.

No idea why they then worked all around my 5k run, just as loud as they would be listening via iPhone. No idea whether they’ll work next time, but see no reason why not.


Sent from my iPhone

[Tim996]

hummm... interesting! 

Thanks for sharing!

Feeling like trying again tonight? 

[SunsetRunner]

I did about an hour after I posted last - and all is good. I don’t think I’ll be seeing the problem again.....

Sent from my iPhone

[BrianC51]

Do the volume comtrols work as well?  When I pair I either get really soft volume or really loud volume. No ability to adjust it. 

[Tim996]

Humm @SunsetRunner, can you confirm that your volume controls on your ionic are controlling your airpods correctly please? Thanks so much!

Is anybody from Fitbit can actually respond and provide a resolution update here?!

[SunsetRunner]

Yes, volume controls work, both up and down, across the full range. Airpods are pretty much as loud as when connected to my iPhone.

Sent from my iPhone

[SantiR]

Hello everyone! Thanks for your continuous participation on this thread regarding Ionic connecting to Airpods.

Our team has received the feedback from everyone in this thread and is working to investigate these reports further. I will share updates from the team when I hear them.

Thanks to everyone for your reports and understanding. In the meantime, I recommend following these steps to sort this out (if you haven't done so already):

• Unpair headphones from Ionic (if possible).
• Restart Ionic.
• Pair headphones back to Ionic.

Also, it seems that @SunsetRunner has a workaround that helped him out to get the volume control correctly. Please check his post here and try the steps there. Please let me know the outcome! 

Hope this helps. Keep me posted! 

[Crittie18]

Still no fix for the low volume for AirPods and the versa? The work around a didn’t work for me

[Fitfit2]

Having the same problem. Only made a profile to comment on how the Fitbit representative on this thread is obnoxious by trying to divert attention to apps and Fitbit on Facebook instead of openly admitting this is a ridiculous problem to still be having with this product in 2019.

[BrianC51]

Could not agree more. I started asking for a solution last summer. We are now 8 months later and the frustration just continues to build. I’ve given up on Fitbit!!

[TripleHo]

Hi all!

I had the same issue and found a fix.

After testing the watch vs iPhone I found that the max volume is set to your current volume settings on your phone.

What I did to fix this:

- Disconnect Bluetooth from Air pods to fitbit watch

- Connect Bluetooth from Air pods to phone

- Increased volume to max on phone

- Disconnect Bluetooth from Air pods to phone

- Connect Bluetooth from Air pods to fitbit watch

(note: I didn't try just increasing volume of phone while the Air pods were still connected to fitbit watch.)

Good luck!

[Hamburgerop]

The volume on AirPods are Super Low, no such problem on other Bluetooth earphones. Is there a fix to this? I’ve been reading the comments, no solutions.

[raducustancu]

The issue is present in many other earphones. 3 years after this was first reported. One more little detail adding up to my decision to return the Sense.