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Airpods not connecting with Ionic

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‎06-28-2020 03:45 - last edited on ‎06-29-2020 18:46 by Fitbit Moderator

‎06-28-2020 03:45 - last edited on ‎06-29-2020 18:46 by Fitbit Moderator

My ionic pairs with Bose headphones but will not pair with iPhone airpods

 

Moderator Edit: Clarified subject

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‎06-29-2020 18:46

‎06-29-2020 18:46

Hi @Ls2no, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know when was the first time you experienced this issue with your Airpods and how many times since then? I recommend you to restart your Ionic and then check our help article: How do I connect Bluetooth audio devices to my Fitbit watch?

 

Let me know if the issue persists. 

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3 REPLIES 3

‎06-29-2020 18:46

‎06-29-2020 18:46

Hi @Ls2no, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know when was the first time you experienced this issue with your Airpods and how many times since then? I recommend you to restart your Ionic and then check our help article: How do I connect Bluetooth audio devices to my Fitbit watch?

 

Let me know if the issue persists. 

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‎06-29-2020 18:56

In response to RicardoFitbit

‎06-29-2020 18:56

I did a complete reboot it worked,

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‎06-29-2020 19:07

In response to Ls2no

‎06-29-2020 19:07

Your reply is appreciated @Ls2no.

 

I'm happy to know that your issue was resolved after trying a restart process. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

 

Thanks for being part of the Fitbit family, it was a pleasure to assist you.

 

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