Alarm menu keeps popping up when pressing the center button

[Askari]

I updated my Fitbit Ionic yesterday, it got updated with any problem. But now the alarm menu keeps popping up even when I press the back center button the alarm menu goes away and then come back again. I also tried to restart the ionic but the problem still remains.

Please help to resolve this problem.

Thank you.

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@Askari Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

It's pretty weird that your alarm menu keeps popping up when you press the back center button. I would like you to check the following in order to change your button shortcuts: 

Press and hold the left button for 2 seconds to quickly access a feature such as Fitbit Pay, Alexa, music controls, notifications, or certain apps. To change which feature activates when you hold the button, open the Settings app and tap the Left Button option. The possible shortcuts vary based on your device.

• Top button—opens the app located in the top left of the first app screen.
• Bottom button—opens the app located in the bottom left of the first app screen.

Try reordering your apps by doing the procedure mentioned in this article: How do I install and manage apps on my Fitbit watch? 

I'll be around if you need further assistance.