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App & watch battery level miss-match

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I have different battery levels on my watch and phone app. Any suggestions?

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Are they different straight after a sync? The watch will always be up to date but the app will show the level as it was when it last synced. If you do have 2 levels I would always trust the one on the watch.

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Thanks Steve. Yes, the watch is the most accurate but mostly rely on my app & e-mail alerts when my battery is low. Last week I woke up and watch was dead with now alert. Since the app update several months ago I have not been having a good consumer experience compared to the previous version. Syncing each workout takes so much longer than before and requires bluetooth to be switched on & off at least twice or when desperate,restart my phone.

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