The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Ever since this last update, my ionic, when I reach a cue, it is stuck on the cue display. It will not go back to show continuing progress during workout. Could some fix this bug quickly.
@Koreysw if you've found a bug, your best bet is to contact Support and have it escalated there. This is just a community help forum. Although Fitbit do have a presence it's mainly populated by users helping users.
Happened to me on a 5K race I did Saturday (was my fastest but I somehow stopped the exercise so had to start and now won’t show up in Strava as my best)
and be happened again today
until fitbit fixes it I guess I will run without the cues.. which sucks
I have contacted the fitbit support, and sent them videos of the problem. If you want to escalate this problem, I would tell them that your having this issue too.
Best Answer
