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Baby spit up

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‎10-06-2019 14:33

‎10-06-2019 14:33

A week ago my 5 week old spit up and it went all over my ionic. I washed it off, and next thing I knew it was dead. I put it on the charger, and nothing. For the last week I have tried turning it on, doing a hard reset, googling for answers, and have come up with nothing.  Could a little baby spit up really have toasted my iconic??? I thought they were water resistant? Any ideas? 

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‎10-06-2019 16:18

‎10-06-2019 16:18

Hi @Aislinn123  congrats on the new baby! You sure have a lot going on these days. Why not try cleaning the Ionic with some rubbing alcohol with a toothbrush and if necessary, a toothpick. Be sure to get the contacts clean on it. Clean your charger too, as it may have gotten some of the spit up on it. Could be the Ionic got wet inside, which would mean putting it in a bowl of dry rice for a day or so. All my years here, this is a first. Try that and see if it helps. Meanwhile, I'll see if the moderator team knows of anything else that might help you.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-06-2019 18:23 - last edited on ‎06-18-2024 10:37 by Fitbit Moderator

In response to Odyssey13

‎10-06-2019 18:23 - last edited on ‎06-18-2024 10:37 by Fitbit Moderator

Hey , @Odyssey13 thank you for informing us about the situation from @Aislinn123 and for the provided advises.

@Aislinn123 , a warm welcome to the Community! I want to join Odyssey13 and congratulate you too, for the new baby!  Thank you very much for trying to solve the situation by yourself. I've informed Support and they will be contacting you via Email very soon. 

Please keep me posted. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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