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Battery Deterioration

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‎09-15-2018 04:28

‎09-15-2018 04:28

I've had my Ionic since new (Nov 2017) and battery was fine until recently when I've started to notice a significant deterioration in 1) how long the battery lasts from a full charge and 2) suddenly "dying" when the battery is still at 10-15% charge - this is particularly noticeable when I turn on GPS for running. For example, I went on a 5km run this morning and noticed as I left the house that the battery was at 13%, it lasted less than 0.5km before it powered off.

Should I contact Customer Support?

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‎09-15-2018 04:42

‎09-15-2018 04:42

If you have tried severzl restarts and it hasnt helped, then yes, contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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