Battery Draining Quickly on my Ionic

[DaniFBk]

My ionic was reseted, after that , the battery is draining quickly, in 24 hous.

Same suggestions?

Moderator Edit: Updated Subject for Clarity

[Giampi71]

Any third parties app you installed?

24h seems absurdly low, I average 4 days.

[DaniFBk]

I Didn’t change anything.

[SunsetRunner]

Remove the Ionic from your account un-pair from phone then do a "Factory Reset" by swiping the screen to settings, select About and then Factory reset.

Then set the ionic up again on your fitbit app and see if that fixes the battery drain.

You could just try restarting it first by holding the Left and bottom right button until it reboots, if that doesn't work then do the factory reset.

[DaniFBk]

I’ve tried, but the the battery didn’t fixed yet. Improve,but until the resetting, the battery used to be ok 3 or 4 days, and now, only 36 hours.

Obter o Outlook para iOS

[nkonichiwa]

I'm having battery issues too, I am down to 2 days at most and I don't have anything extra installed, I have tried the factory reset, etc.  I wish there was a way to change batteries, even if it meant sending it away.

[DaniFBk]

Maybe I’ll try it.
My battery is draining away in 24hous. I’m not using any other app .My GPS is always turned off, and I don’t listen any music .
During the night, I lost 20% off the battery. Can you imagine?

Obter o Outlook para iOS

[Uruzu5]

I have the same issue few days ago after I tried my first time factory reset on my Ionic.

The battery dropped in-normal, then I factory reset again and the battery resume to normal. Actually, I feel the battery better than before. The battery used around 11% for 1 day (still monitoring).

[DaniFBk]

I  factory  reseted twice.Nothing changed.

[SunsetRunner]

@DaniFBk   If you've done a full factory reset (not just turning it off and on) and you are still draining your battery in 24 hours then I'd take it back to the place of purchase and get it replaced

[DaniFBk]

Tks for your comments. I will do it.

Obter o Outlook para iOS

[toddcd36]

I have the same battery problem...performed hard reset but battery still draining in 24 hours.

[SunsetRunner]

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wrote:

I have the same battery problem...performed hard reset but battery still draining in 24 hours.

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Maybe follow the same advice noted above...

[Harboe]

Strange. It's been 49 hours since last change and I've used 35%, with 40 minutes of GPS tracking. Very happy with the battery lift. "Smartwatch" features is a very different thing...

[DaniFBk]

You are really lucky!!

[SantiR · Accepted solution]

@DaniFBk Welcome to the Fitbit Community! Thanks for trying the factory reset and for providing all of that information. By any chance, have you changed any clock faces or use any different apps recently?

Also, I see you were going to take it back to the place you purchase it for a replacement. Did you took it back? Where did you purchased your Ionic? I want to follow up with you.

@nkonichiwa @toddcd36 It's great to see you in the Fitbit family! By any chance, have you changed any clock faces or use any different apps recently? Also, when you did the factory reset; did you followed these steps?:

• Go to settings on your Ionic.
• Select About.
• Select Factory Reset

Also, please check this helpful article about how to maximize the battery on your Ionic.

@Giampi71 @SunsetRunner @SunsetRunner @Uruzu5 @Harboe Thanks for your awesome help and for sharing your experience with the Community! 

Keep me posted! 

[DaniFBk]

I did many changes in my clock face.

Once the time was with time zone wrong, and I didn't understand why.
I was unable to adjust,and I reseted to factory settings, and thereafter the battery was never good.

[SantiR]

@DaniFBk Thanks for your reply and for providing that information!

I contacted you via PM, please take a look at your inbox.

Keep me posted! 

[wookietim]

I was having problems with my battery running out too quickly. Here are some tips I used to make it last about 4 days on a charge for me :

1. Turn off "All Day Sync"

2. Turn off "Always Connected"

3. Turn off auto screen turn-on and set it to manual

4. Don't use a lot of music streaming

5. Get rid of anything that requires GPS (I only use GPS if I am running a 5 or 10K - when I really want to know how far I've went)

Doing those 5 things seems to have taken my charges from 1.5 days to 4. There are a couple caveats here, though : doing number 2 will squash any apps that need it and won't allow notifications. Doing number 1 means you have to sync manually. And the other two are self-explanatory in their drawbacks.

This might help... 

Or, in all honesty, you could just have a bad battery. Batteries are notoriously difficult to test - they have this weird tendency to either be great at holding a charge or deceptive and do it for awhile and then fail.

I'd try the suggestions first and if that doesn't work get in touch with Fitbit - I have annoyances with them as far as syncing issues go but they do have a good track record of replacing bad units.

Moderator edit: merged reply

[DaniFBk]

Tks

I did it, will be replaced. Tks

Obter o Outlook para iOS

Moderator edit: merged reply