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Battery Draining in an hour on my Ionic

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‎11-23-2018 15:36

‎11-23-2018 15:36

Hi everyone,

I bought in December 2017 a FitBit Ionic. Until 3 days ago, everything was ok with it.

Since 3 days, the battery is now draining very quickly. From 100% to 0% in less than one hour without any activities. After checking the messages in this forum, I have updated the fitbit with the last version and I have also done a factory reset but the issue is still remaining.

Could you please check on your side what's wrong and if I need to replace it.

I have bought it in Best Buy Canada.

Thanks in advance for your help

Louis

 

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‎11-23-2018 18:30

‎11-23-2018 18:30

@louichto you need to contact Support (link in my signature) Tjey will not see this post on the forums.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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