help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery draining

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2018 12:51 - last edited on ‎05-26-2018 07:16 by Moderator Alum

‎05-25-2018 12:51 - last edited on ‎05-26-2018 07:16 by Moderator Alum

My ionic battery life has been less and less over the past few weeks. It only stays charged for a few days. This morning it was at 46% and is now down to 25%! Is this normal?

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎05-25-2018 19:36

‎05-25-2018 19:36

I have had my Ionic for 6 months and the battery lasts 5 days if I run it right dow (but I dont). At 4 days my battery is still at 22 to 25 %. But it really depends on what you have turned on and also on your battery charging practices to preserve THE lithium ion batteries life. If you have all day sync on, notifications (and you get a lot), a power eating clockface or use GPS your battery will not last nearly as long as mine. 

For best battery practices see these links

https://help.fitbit.com/articles/en_US/Help_article/2004

http://batteryuniversity.com/

 

For helping with battery life at this point you coukd try restarting your Ionic several times which may help (if the problem is a glitch). Otherwise you would need to contact Support and see what they say (link in my signature )

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎05-26-2018 07:15 - edited ‎05-26-2018 09:58

‎05-26-2018 07:15 - edited ‎05-26-2018 09:58

Welcome to the Forums @gmarie1234! 

 

Thanks for sharing your inquiry, let me help you out. As @NellyG shared the Ionic's battery should last up to 5 days, if you're getting trouble I recommend following these charging tips and also take a look at this great article. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes