Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery drains significantly after manual shutdown

Replies are disabled for this topic. Start a new one or visit our Help Center.

This is my 2nd Ionic. I never had issues of battery drain when I manually shutdown the Ionic. Seems that after the last update, after manually shutdown of the Ionic with 100% battery, the battery drains to 0% after 12h.

And yes, it happens after the last update. Since I used to shutdown daily as I do not track sleep. After the update and the battery drain, I keep it on and plugged everytime it leaves my wrist. 

Best Answer
0 Votes
3 REPLIES 3

I suggest you carefully read the pinned firmware update thread. In short, many people have reported this exact problem. As far as I can tell, the watch is not properly shutting down; instead it is getting into a loop from which it cannot exit, and so it sits there all night burning battery, and often losing track of the accurate time. It only LOOKS shut down - because the screen is off already - but the internals are not actually powered off.

 

The only known workaround is to NOT shut it down.

 

Other than that, wait for Fitbit to release a fixed firmware version - which hasn't happened in months.

Best Answer

Is there a fix for this yet?

 

Best Answer
0 Votes

The best fix is to not shutdown the watch.  We also ran into this problem with previous firmware updates.  The current 71.6.19 update seems to have much better battery management since the HR sensors on the back of the Ionic now turn off.  In the past they would continually flash and drain all battery power.  We have not shutdown the watch since - and battery drain lasts for multiple days now vs dying overnight.

 

Hardware is pretty dated now but the firmware updates do look to have corrected some previous bad bugs.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic

Best Answer
0 Votes