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Battery heated , burnt my fist and no longer charges .

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‎05-16-2020 06:05

‎05-16-2020 06:05

Can you guide ? My Ionic sort of busted a noise and a bit later I felt my hand hot and when I checked the watch was very , very hot burning my hand .

Took it off and now doesn’t charge any longer though connects to main.

Any warranty ? How could it be fixed ?

 

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‎05-16-2020 09:23

‎05-16-2020 09:23

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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